Mobilloops LLC. serving the City of Miami Dade and surrounding areas is not responsible for any operational and operating conditions that may have existed prior to performing our services. It will be the sole responsibility of the owner of the equipment to make any complaints regarding any situation at the time of completion of the service. If no complaint is made, we will assume that the client has had a satisfactory experience. Mobilloops LLC. will not be responsible for any future complaints. By scheduling an appointment the client agrees to our policy.

Surcharges may apply to:

• Appointments that are outside our service areas.
• Where customers take more than 10 minutes to drop off or pick up the vehicle or equipment.
• If the equipment(s) has a different problem or service and more time is needed. If the technician is unable to provide service due to a different problem or service than the one that was requested, the customer will still be responsible for 100% of the appointment.
• Another malfunction is found at the time of the appointment.
• More time or different services than requested are needed for optimal service. Necessary charges will be added and the customer will be notified at the time the decision is made.

Once an appointment is booked, the client has 24 hours prior to the appointment to cancel without a late cancellation fee being added for the next visit. If the appointment is cancelled within 24 hours, a noshow fee will be charged.

If an appointment exceeds $95, or it is deemed necessary to charge a deposit for an appointment, deposits will be fully refunded if the appointment is cancelled 24 hours in advance.